Concerts
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FREQUENTLY ASKED QUESTIONS

How will I recieve my tickets?
Your tickets will be dispatched via the following options:
• pdf format
• digital downlaod via mobile app
• Ticketmaster transfer
We will contact you closer to the time of the event with ticket download information.
Are children allowed to attend concerts?
This is venue-dependent, however; all attendees must purchase a full priced ticket, regardless of age.
When should I arrive?
We recommend arriving to the venue early, to try and get ahead of long queueing times. This also gives you time to:
• Explore the arena
• Check out the merchandise available
• Enjoy pre-show dining and drinks
• Settle into your seat without the rush
What is the bag policy?
Each venue has individual restrictions. We advise visiting the website of the venue you will be attending and reviewing their policies.
As a general rule of thumb:
• Do not bring large bags
• All guests are subject to security screening and bag checks, please allow time for this when planning your day
Can I upgrade my ticket after purchase?
Our dedicated team will do their best to fulfil your requests; howvever, this will be subject to availability.
For more details on VIP tickets, please get in touch via:
• our contact form
• email: [email protected]
• phone: +44 (0) 28 9002 4446